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Leon Hack, Caroline Helming and 10,372+ others love Didun Design
Only a few in stock
24 month guarantee
100% money back guarantee
Pay in 30 days
Lasts a lifetime
✔️ Free shipping
✔️ Quality Made in Germany
✔️ 24 month guarantee
✔️ Pay later with purchase on account
Free shipping within Germany & the EU!
- Delivery in 5-10 working days.
- Shipping takes place from Monday to Friday
- Orders placed by 4:00 p.m. will be shipped the same day
No customs duties or other fees
- There are no customs duties or additional fees within the EU!
- Test your product at your leisure. If you don't like it, send it back to us with the delivery receipt (enclosed) within 30 days of receipt and let us know briefly via email
- We are guaranteed to match your return and refund you 100% of the purchase amount directly without giving any reasons
Order with confidence and wear our watches on your own terms!
Guarantee:
- Try first, pay later: Pay 30 days later with Klarna
- 30-day return policy: Try us risk-free for 30 days and simply return the package to us if you are dissatisfied
- 24 month guarantee: If your product has a defect despite strict quality controls, we will repair or replace it.
Customer service:
- Our friendly customer support will be happy to help you within 24 hours. Write to us at support@didunstore.com or use our live chat at the bottom right.
THE MARK
DIDUN DESIGN
At Didun Design we believe that exceptional watch design should not be exclusive. Our mission is to make luxury design accessible to everyone. Each of our watches is a masterpiece, crafted with passion and care to capture not only time but also unforgettable moments.
DIDUN DESIGN
OUR GUARANTEE PROMISE
At Didun Design we rely on uncompromising quality, inspired by the renowned precision and reliability that comes with standards such as “Made in Germany”. Each of our watches is subject to strict quality controls to ensure that every detail of your new watch meets our high standards. However, should a defect occur, our extended warranty guarantees that it will be repaired quickly and free of charge. We want you to have lasting confidence in your Didun Design watch and wear it with pride.
EVERY WATCH, ONE STEP CLOSER TO OUR GOAL
SUPPORT OUR MISSION
With every Didun Design watch you choose, you not only support a small brand, but also a big vision. Be part of our journey as we make luxury watches accessible to everyone. Your support makes the difference.
Max - Founder of Didun Design
FAQ
If we cannot answer your questions, you can reach us via our contact form, live chat or at support@didunstore.com.
The shipping company depends on the country you are ordering from. However, most often they are the following: DHL, UPS, USPS, Hermes or PostNL.
All orders are cleared through customs and delivered with the applicable sales tax. There are no additional fees when you order.
All unused items can be returned within 30 days of receipt. Of course, we offer free replacement delivery for broken watches! If you send your intended return after the 30 day return period, the items will be returned to you and no refund will be given. We do not accept refunds for used products. Of course you are allowed to try on and test wear the watch. Obviously used products will be returned to sender and no refund will be given. Clearly used products are products that show obvious scratches or marks when worn or are completely scratched.
Contact our support team by email: support@didunstore.com and provide your order number, name, address, details of the product (quantity, color, model) and the reason for the return. Please include a photo of the faulty item that clearly shows the fault. We will reply you within 48 hours.
Sometimes it can take up to 3 business days for the tracking system to reflect changes to the status of your package. Especially if you have only recently ordered and received your tracking number, the system may not yet reflect the new status of your order. Therefore, we ask all customers to wait at least 3 business days from the package shipment date before contacting us about a non-working tracking number.
If the postal service attempted to deliver your package but failed, the postal service will attempt to deliver it again to the same address on the next business day. If this is not possible again, she will leave a notification and you will have to pick up the package at your local post office. If there are any problems with delivery, please contact us for further steps.